Mdlive Reviews
(Rated by 8 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.6
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Shipping & Delivery5.0
- Return Policy4.7
- Price & Quality4.3
- Customer Service4.3
Recent Customer Reviews (8)
Keith Celestine
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Alan Arnold
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Archard Paquette
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Michelle Abend
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Aimé Chartré
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Sjeng Steijn
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Jörg Grunwald
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Ronald Johnson
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Mdlive Pricing
Urgent Care
$0 - $82
Mental Health talk therapy
$0 - $108
Mental Health psychiatry
$0 - $284
Dermatology
$0 - $95
Payment Methods
Accepted Payment Options:
Prices for items on Mdlive.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Mdlive credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Mdlive Pros & Cons
Pros
1
Convenience: Offers 24/7 access to medical and mental health care, allowing for quick scheduling of appointments.
2
Affordability: Charges per session, making it relatively affordable compared to traditional in-person care. Costs vary depending on the type of appointment, with general medical visits starting at $82, therapy sessions at $108, and psychiatrist visits at $284.
3
Insurance Coverage: Accepts a wide range of insurance plans, making medical care more affordable for many users.
4
Provider Choice: Allows patients to choose their own doctor, therapist, or psychiatrist from a large directory of board-certified providers.
5
Accessibility: Provides mental health services to children aged 10 and above, and offers dermatology and urgent care services.
6
Fast Scheduling: Appointments can be scheduled in as little as 24 hours, and some providers offer next-day appointments.
CONS
1
Limited Conditions Treated: Does not treat emergency or life-threatening situations, such as broken bones, heart attacks, or suicidal thoughts. Also, it does not treat certain conditions like STDs, urinary tract infections in males of any age or females under 18, fevers in children under 3 months, ear pain in children under 3 years, or eye issues in children under 12.
2
Wait Times: Some users have reported wait times for certain providers, which can be a drawback for those seeking immediate care.
3
Customer Service Issues: Some reviews have mentioned issues with customer service and the quality of some providers.
4
No Messaging Feature: Unlike some other online therapy platforms, MDLive does not offer messaging with therapists between sessions.
5
Technical Issues: Some users have reported technical issues, such as connectivity problems and lengthy information entry screens during session setup.
Mdlive Features and Benefits
Features
24/7 Care
Provides round-the-clock access to nonemergency medical and mental health services, including prescriptions, with quick scheduling.
Urgent Care
Treats acute nonemergency conditions such as flu, pink eye, and vaginal yeast infections.
Dermatology Services
Addresses nonemergency hair, skin, and nail concerns like acne, cold sores, and warts.
Primary Care
Manages nonurgent medical concerns including type 2 diabetes, asthma, and high blood pressure.
Mental Health Services
Offers support for conditions like depression, OCD, bipolar disorder, and substance use disorders, with psychiatrist appointments for medication.
E-Treatment
Provides asynchronous, talk-free access to urgent care with board-certified doctors.
Experienced Providers
Doctors and therapists have an average of over 10 years of experience.
Multi-Device Accessibility
Simple registration and use on computer, tablet, or smartphone.
Comprehensive Platform
Connects users with doctors, physicians, therapists, or psychiatrists for accessible and convenient healthcare.
Insurance Coverage
Accepts a wide range of plans, potentially reducing costs to $0 depending on benefits.
Provider Choice
Allows selection of preferred board-certified doctor, therapist, or psychiatrist from a large directory.
Fast Scheduling
Appointments available in as little as 24 hours, with some next-day options.
Affordability
Per-session pricing (e.g., urgent care $0-82, therapy $0-108), often lower than in-person care, with upfront pricing.
Free Account Creation
No cost to create an account.
Transparent Billing
Charges only after appointment scheduling and confirmation.
Flexible Cancellation and Refund
Full refund available if cancelled at least 24 hours before appointment.